Question 1

What is Latchbird?

Accepted Answer

Latchbird is an AI operator for independent home-service teams. It responds to missed calls, web forms, and messages, qualifies the job, follows up by voice or SMS, and keeps your pipeline moving toward a scheduled appointment.

Question 2

How does Latchbird help with missed inquiries?

Accepted Answer

Latchbird watches for calls, forms, and messages that slip past the day. Owner-approved scripts can respond quickly, qualify the job, handle opt-outs clearly, and follow up so useful conversations do not go quiet while your team is busy.

Question 3

What happens after I request a recovery review?

Accepted Answer

Tell us about your operation, services, and response gaps through the structured request form. We will review the details and contact you about next steps for a recovery plan.

Question 4

Does submitting the request book an appointment?

Accepted Answer

No. The request gives us details to review and is not a booking or confirmed appointment. If a situation is urgent or unsafe, make that clear in your request details.